Privacy Policy

Last Updated: October 15, 2023

At Aussie Adventures, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our website, and information from third-party sources.

1.1 Information You Provide

  • Contact information such as name, email address, physical address, and phone number when you subscribe to our newsletter, fill out our contact form, or create an account
  • Preferences and interests related to Australian travel and tourism
  • Communications you send to us, including emails and messages through our contact forms
  • Survey responses, feedback, and testimonials

1.2 Information Collected Automatically

  • Usage data such as pages visited, time spent on the site, links clicked, and the referring website
  • Device information including IP address, browser type, operating system, and device identifiers
  • Location information that may be determined from your IP address
  • Cookies and similar tracking technologies as described in our Cookie Policy

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our website and services
  • Process and fulfill your requests, such as sending newsletters or responding to inquiries
  • Communicate with you about our services, promotions, events, and news
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
  • Comply with legal obligations and enforce our terms and policies

3. Sharing Your Information

We may share your information with the following entities:

  • Service providers who perform services on our behalf, such as email delivery, hosting, and analytics
  • Business partners when you expressly authorize us to share your information
  • Legal authorities when required by law or to protect our rights and safety

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access, correct, update, or request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request portability of your personal information
  • Opt-out of marketing communications
  • Set cookie preferences through our cookie management tool

To exercise these rights, please contact us using the details provided at the end of this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where privacy laws may be different. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our website is not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, by providing additional notice such as an email notification.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aussie Adventures
42 Circular Quay West
Sydney, NSW 2000
Australia
Phone: +61 2 8974 5632
Email: [email protected]